FAQ


Do you take custom orders/commissions?

Yes. Please see the 'Custom' page for full details.


When will you get [insert item name here] back in stock?

A lot of my items are one-offs or vintage finds, however, if you are enquiring about an item I regularly make (ie. the Cats Not Kids patch) the best way to stay in the loop is to follow @radpatchco on Instagram.


How much is postage?

Postage is flate rate £2.50 UK and £5.00 internationally.


How long will my order take to arrive?

Orders are usually dispatched within one week of purchase. Orders that are dispatched via standard shipping are estimated to take 1-3 working days to be delivered within the UK, and 5-20 working days for international destinations. Unfortunately, I cannot guarantee delivery dates, so please keep this in mind when ordering. 


Are your patches iron on?

Sorry, my patches are sew on only.

Some advice: if you happen to have an iron on patch that you wish to use, I highly recommend that you sew it on instead anyway. It's more secure and there's less risk of damaging the garment. Glue + heat can get messy and you could actually burn your patch if you're not careful!


Do you accept returns?

I do not accept returns, but please contact me if there's a problem with your order.


Do you offer wholesale?

I am not able to accept wholesale orders at this time.


I am a promoter/influencer, will you collaborate with me? 

Sorry, I don't do this. Embroidery is a very time consuming process and it's also my only income source. If you wish to support my work, you may repost my creations (with credit), join my patreon or place an order.